We Ship Worldwide. Please choose your destination.
Flat shipping to US & CANADA $ 4.98 (tracking to continental US and Canada).
If you are in Easter Asia, Europe or Australia, please choose your destination.
If you need a tracking # to to the rest of the world please chose the Tracked World.
International Flat Rate Standard Non-Tracked Service:
under 0.5 kg (charged for actual weight) $9.80
over 0.5 kg to 1 k (charged for actual weight) $14.50
International Flat Rate Tracked Service:
under 0.5 kg (charged for actual weight) $21.50
over 0.5 kg to 1 kg (charged for actual weight) $25.50
over 1 kg to 1.5 kg (charged for actual weight) $28.50
SkinWorks™ glove 1 pc. = 165 gramm
Deep Tissue PRO ™ 1 pc. massager = 150 gramm
Deep Tissue PRO ™ kit 3 massagers = 450 gramm
Continental USA & Canada:
3-7 business days delivery
Easter Asia, Europe, Australia:
6-12 business days delivery in most countries
A valid shipping address is required for all deliveries. Incorrect addresses are the responsibility of buyer.
If available shipping options does not apply to your country please contact us for a quote.
Shopping with us is simple!
When you find an item that you would like to purchase, click the Add to Cart button. After you have entered the product in your basket you can continue to shop and browse for more products or you can process to checkout. When you are ready to checkout, select Cart at the top right of the page, then proceed to Checkout. Your total order will be summarized, and you will have the option to make any changes to your order that you wish.
Once you place your order, you will receive an order confirmation email showing your order number and your order in its entirety. Once your order has been shipped, you will receive a follow-up email that will contain your order number, order detail and tracking number (if applicable) for your shipment.
After you place your order, you will receive e-mails about your order.
What is your return policy?
We sell high quality personal and medical use products. It will last you many years saving you money and time on professional treatments. We offer a two-year warranty. Due to our compliance with Health and Safety laws and regulations and for the health and safety of our customers, Deep Tissue PRO™ and SkinWorks™ are not returnable products.
We maintain strict security over our inventory of personal use and health products to avoid contamination or product tampering. Be assured you will never receive a used or otherwise opened product. We truly regret the strictness of this policy, but require it to ensure the hygienic integrity of our warehouse and all the products we ship. We keep our product prices as low as possible. Return fraud, which includes purchasing merchandise for short-term use with the intent to return the item, has historically caused retailers to raise prices for all shoppers in order to offset the losses incurred from fraudulent returns.
For products sold on the Amazon Sites, please read return policy on the Amazon product pages.
If you receive a damaged or defective item, contact our Customer Service Representative within 15 days of delivery. Please send us the order number and item number from your original confirmation e-mail. Your e-mail address and phone number may also be required.
Safety, Payments & Shipping
Your safety and the safety of your personal information is extremely important to us. We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.
We accept payment by credit card or PayPal. For safety reasons we do not collect your personal information. All financial transactions are processed through PayPal.
Customs Fees/Import Taxes
In most countries, you do not have to pay duty and customs fees. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order with Ihealthup, and you will be required to pay them to receive your package. Please contact your customs office.